Legal
Privacy Policy
This policy explains what information this website collects and how it is handled. It applies to the website only, not to services governed by a separate agreement.
Information we collect
We collect the details you submit through our contact form — name, email address, optional company name, the service you selected and your message. We also collect standard analytics data such as pages viewed and approximate location, in aggregate.
How we use it
Enquiry details are used only to respond to you and, if we work together, to deliver the agreed services. Analytics data is used to understand which content is useful and to improve site performance.
Legal basis
We process enquiry information on the basis of your consent, given when you submit the form, and on our legitimate interest in responding to business enquiries.
Sharing
We do not sell personal information. We share it only with service providers required to operate this website and our communications, and only to the extent necessary.
Retention
Enquiry records are retained for as long as needed to respond and to meet contractual or accounting obligations, after which they are deleted.
Your rights
You can request access to, correction of, or deletion of the personal information we hold about you, and withdraw consent at any time. We respond to verified requests within a reasonable period.
Security
This website is served over HTTPS and our contact form includes automated spam protection. We restrict internal access to enquiry data to the people handling your request.
Contact
For any privacy request, email hello@shahfaysalllc.com.